Support

How can I help?

Answers to common questions, and a direct line to the person who made selftone.

Write to me directly

selftone is made by one person, and I read every message. Tell me what happened, which device you use and your macOS or iOS version.

support@selftone.app

Getting started

  1. Pick a mode: Focus, Flow, Think, Relax or Sprint.
  2. Choose a length: 25, 50 or 90 minutes, or endless.
  3. Press play. The music moves in chapters and finds its own ending when the timer runs out.

Keyboard shortcuts on Mac

spacePlay or pause← →Previous or next chapter1–5Switch modeRRestart the session

Trial and purchase

What happens after 3 days?

Music stops playing until you unlock selftone with a one-time purchase of $8.99 (or the local equivalent shown in the App Store).

I bought selftone on one device. How do I unlock it on the other?

Sign in with the same Apple Account on both devices, open selftone and tap Restore Purchase. One purchase covers Mac, iPhone and iPad.

How do I get a refund?

Refunds go through Apple: open reportaproblem.apple.com, find selftone and choose “Request a refund”.

Troubleshooting

I don’t hear anything

  • Check the volume and the output device (AirPods, speakers, Bluetooth).
  • Pause and press play again, or switch modes.
  • Quit selftone completely and open it again.

The music sounds too busy, too sparse or too dark

Tap the thumbs-down on that chapter, pick what’s not working and press Send. Your mail app opens a draft to me with your reasons and a technical description of the chapter; send it and I’ll use it to tune the music in the next update.

Requirements

Mac
macOS 15 or later
iPhone and iPad
iOS 17 or later
Internet
Not needed. selftone works fully offline.
Languages
20, following your system language

Something else?

Bugs, ideas, a mode you’re missing: write to me.

support@selftone.app